FAQ

Is there different sized laces? 

At the moment we only have one size, which is 80cm. To check if they fit your child’s shoes, we recommend measuring the laces currently on the desired shoe.

Stay tuned for more styles and sizes to come.

 

What is an aglet and dubrae?

An aglet is the metal tip that is secured at the end of each shoelace.

A dubrae is the metal tag a lace threads through, which sits at the front of the shoe. 

 

Why do the aglets have screws?

Due to much trial and error the screw on style aglets were the only option we could have that fit children’s shoelaces, as most aglets are too big to fit through the lace holes. The bonus of the screw on style is that they can be used on any shoelace. Please refer to our “aglet” highlight on our Instagram @_royal.laces for a step by step on how to apply the aglets.

 

Can you tie the shoelaces?

Yes, of course! A lot of our customers like the look of our laces “hanging” out from the shoe (which means there will be excess lace that is hidden inside the shoe.)

It’s all just personal preference on how you would like the shoelaces to look. 

 

Do you offer returns or exchanges?

Yes, we do offer returns on damaged goods. Although each lace, aglet and dubrae undergoes a quality check prior to being sent, we do understand that things still happen. If for some reason your still not happy with the quality, please email us at royal.laces@outlook.com

We do not accept exchanges. Please make sure when ordering that you choose the right colour/s.

 

Can you wash the shoelaces?

Absolutely! We recommend putting your laces into a wash bag by themselves.

*Please note prior to washing: Remove all aglets and dubrae’s.

 

How long is shipping? 

We ship using Auspost, shipping times vary:

For standard shipping in WA 

Metro - up to 5 business days

Country - please ask at your local post office

 

For standard shipping Interstate

Metro - up to 5-8 business days depending on destination points

Country - please ask at your local post office

 

Express

For express shipping in WA

Metro - up to 3 business days 

Country - please ask at your local post office 

 

For express shipping interstate 

Metro - up to 4 business days 

Country - please ask at your local post office 

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